Deutsche Telekom MMS · Employee Experience Solutions
Roadmap
Idea Pool

Import Questions (e.g. via CSV)

This feature allows editors to import multiple questions into the Q&A plugin in bulk—e.g. via a CSV file or other structured format. It simplifies content creation, especially when transferring questions from other tools, preparing FAQ sections, or onboarding large datasets. The feature may work standalone or as an extension of the Open API for even more flexibility.

Customer Value

  • Massively reduces editor workload, especially for large knowledge bases or onboarding use cases
  • Makes it easier to migrate from other platforms or import curated question lists
  • Supports structured, high-quality content at scale (e.g. predefined FAQs, event-based input, moderated topic collections)
  • Works well in tandem with the Open API, giving customers multiple integration paths
  • Boosts speed to launch for new Q&A spaces or company-wide rollouts

Related Solutions

Target timelines are indicative and subject to change based on research and priorities.

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